What are we talking about here? Michael Gerber, author of the E-myth, a book on business explains the "fatal assumption." In short it goes like this; because you understand how to do the work of a roofer then you understand how to run a successful roofing business. This skewed thinking is a major reason why 80% of all small businesses fail in the first 5 years. Many owners are running a business by the "seat of their pants" rather than a business run using systems.
Now with over 40 years in business in Southwest Georgia, Drawdy Roofing & Vinyl Siding is run on systems we have fine tuned over the years and continue to modify regularly. Our systems are designed with the number one goal of delivering the best service possible to our customer. In 2012 we added a new product offering with patio additions. If not for systems in place we use for roofing, vinyl siding and windows it would have been hard to successfully add another key offering to our customers. Going forward our focus will continue on checks and balances to assure our systems of operation are delivering exceptional service to our customers.